SOS pride ourselves on providing the best possible service. It often comes down to individual staff who go the extra mile to help us deliver a fantastic seating service. Our clinic managers and product demonstrators regularly get feedback on the service they provide. We received this letter from one of our clients who requested a custom moulded seating system on a fast track order.
“Hi Wheelchair Services Cannock and Mark (SOS),
We have just returned from a few days break at Treetops Stoke. Mark kindly moulded a seat for our son and a wheelchair services rep was good enough to come to Treetops for the hand-over. I can report that Mark has done a wonderful job of the seat. Our Son is very content and comfortable for longer periods. He has not made any of his usual sounds to come out of the chair within 20 minutes and around meal times he has not been sick the last few days sitting for longer overall.
This is just what we needed and a big thank you to all the wheelchair service and SOS for fast tracking a seat for us to get our son better positioned. This is very much appreciated and many thanks again for everyone’s help to get this done so quickly”
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