Job Vacancies and Careers at Specialised Orthotic Services

Fancy working for one of the UK’s leading special seating companies?

Specialised Orthotic Services is one of the UK’s leading providers of specialist seating, wheelchairs, mobility and positioning products. We are a British manufacturer based in Tutbury, Staffordshire offering seating services and community products across the UK.

The company was founded in 1980. Over the past 30 years SOS has earned a reputation for quality products, excellent customer service and reliability. We strive to provide the best possible service to our clients and our continuous development process ensures we provide the best possible seating solution available.

Our Staff

None of this would have been possible without our staff. We are always on the look out for well motivated and talented individuals to join our team of office staff, engineers, designers, product demonstrators and clinic managers. Career opportunities are available for a range of different skills.

Contact Us

If you are interested in working for us then please email your up to date CV and contact details to:

careers@specialorthotic.com

Vacancies

Our current job vacancies will be listed below. There are no active vacancies.

Customer Services Advisor

March 16, 2018

16 Mar 2018

Specialised Orthotic Services is looking for a customer services advisor to join our team. The successful applicant will be based at our head office in Tutbury Staffordshire.

Responsibilities
To arrange clinics and maximise the utilisation of clinic time & to provide support within the customer service department.

Relationships
Responsible to: Inside Sales Manager
Responsible for: No direct reports
Liaison with: Clinic Managers, Production Control, Admin Hub

Main tasks

1. Arranging clinics
Arranging clinics & home visits to provide an exemplary service to clients and to maximise the utilisation of Clinic Managers.
2. Maximising the use of clinic time
Liaising with WCS Customer Service teams to maximise the number of appointments at each clinic & on each day of home visits
3. Supporting the delivery of assessed products within 1 month
Ensuring that paperwork is accurately completed and forwarded to appropriate persons in a prompt manner. Liaising with Clinic Managers and Production Control staff to ensure that products are available within 1 month of assessment.
4. Maintenance of clinic records
Maintain complete and accurate clinic records.
5. Filing
Filing client files, active jobs, and completed clinic lists and on occasion invoiced jobs.
6. Support Administration
Pass information through to Admin for their input/review
7. Ad hoc requests
Prompt response to ad hoc requests in relation to any customer service related query.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

How to apply

Please send your CV to careers@specialorthotic.com

Deadline: Ongoing