Scarlett Cabrini, Managing Director
Joining SOS in 2016, Scarlett has 20 years’ experience including senior leadership and board level positions. Having worked in an ‘intervention and turnaround’ capacity in the prosthetics and orthotics industry and healthcare IT industries, she is leading SOS into a period of growth under the new parent company.
Scarlett is providing direction and leadership to a complex orthotics company from an operations standpoint in support of the Production Director and finding new routes to market alongside the Sales Director. SOS is already growing in export via trade and distribution agreements; she is currently looking into the viability of e-commerce solutions.
Scarlett has an MBA from the Open University and more recently attained a CIPD at level 7. She has worked with the NHS and private healthcare providers for a number of years and helped grow and develop those organisations including legislative compliance.
Gordon McQuilton MBE, Founder, Clinical Director
Gordon McQuilton MBE, Founder and Clinical Director of SOS worked on the development of the original ‘MSI’ Moulded Seat Insert. Known as the ‘Derby Moulded Seat’ it was developed at the Orthotics and Disabilities Research Centre at Derby Royal Infirmary Hospital in the late 1970’s and early 80’s.
Gordon founded Specialised Orthotic Services Ltd in 1980 to bring the latest custom moulded seating products to market. His vast experience and expertise working with the NHS has provided a greater understanding of the day to day issues which affect healthcare professionals and their clients.
In 2008 Gordon’s achievements were formally recognised. Gordon received an MBE for ‘Services in Special Seating for Disabled Children and Adults’ from Prince Charles HRH at Buckingham Palace.
Under Gordon’s guidance, the company grew from a one-man-band into a thriving business with almost 100 members of staff and customers throughout the UK, Ireland and Internationally.
Day to day, Gordon works as a clinic manager and continues to be heavily involved in the development of new and existing products.
Mark Shaw, Sales Director
Mark Shaw is one of SOS’s longest serving employees with 20 years of experience in the manufacture, and assessment of custom mobility products.
Having joined the company at age 18, he has worked alongside company founder Gordon McQuilton since the early years of the company’s formation. Mark has worked in all areas of the business, including a ‘hands-on’ role in seating manufacture through to clinical assessment and management.
Following an engineering apprenticeship Mark joined SOS as part of the production team, responsible for the design, engineering and manufacture of SOS wheelchairs and seating. In 2000 Mark’s role developed to include clinical assessment of clients at NHS special seating clinics. Having built an excellent reputation for quality of assessment and results for clients and carers, Mark became Clinical Team Manager in 2012. In 2016 Mark joined the board as a Sales Director.
Day to day, Mark has overall responsibility of all sales operations including NHS Wheelchair Services, community, export and customer service teams. He is also active in the field with a number of seating clinics across the country for NHS Wheelchair Services.
Stuart Pegg, Production Director
Stuart has a background in technical and machine tool manufacture having previously been employed at Jet Blades as General Manager for seventeen years.
He joined SOS in 2005 as Production Engineer, and then after six months joined the R&D team to work with Gordon in the development of new products. He soon became R&D Manager. In 2012 he became Technical Manager for SOS to ensure that all of SOS products were technically compliant and of paramount quality.
In September 2014, Stuart was promoted to Operations Manager, responsible for all factory production and technical aspects of manufacture. In September 2016, to recognise Stuart’s talent and effort he became a Director of the company and is now Production Director. He continues to ensure the Factory operates at full steam, that manufacturing deadlines are met and that all technical aspects of SOS products are of the highest quality and technical compliance.
Emma Plested, Finance Manager
Emma joined SOS in 2016 and is responsible for finance team and admin hub. She ensures that day to day finances, including complete VAT returns and management accounts are completed correctly.
Emma has been working in finance since the age of 19. Starting out with a non-for Profit company in Derbyshire which focused on supporting the homeless and providing them with different types of accommodation. She has also worked in debt recovery and a sister company which focused on student lettings. Emma now has 8 years of experience in finance moving from an assistant level to management level.
Emma holds AAT qualifications levels 2- 4 and has been a member of the association of accounting technicians (MAAT) since 2014. She is currently studying towards a CIMA (Chartered institute of management accountants) qualification during the evening.
Thomas Jarvis, Marketing and Communications Manager
Thomas Jarvis is a design and digital marketing consultant with 5 years’ experience working across multiple design and marketing fields. With a background in Industrial Product Design, he tackles marketing projects with the same pragmatic approach.
Thomas is seeking to improve SOS communication and introduce e-commerce functionality to the SOS website. He is also seeking to develop SOS presence in the educational seating market.
Since 2011 Thomas has worked as a freelance design and digital marketing consultant from home, helping develop his skills and experience to a more advanced level.
After graduation from Loughborough University in 2012, Thomas worked as an industrial designer before joining SOS as a Digital Media Executive. Thomas modernised the outward facing image of the company including a new website, brochures and graphical style. He was also responsible for marketing and exhibition planning.
During a 2 year detour into the construction industry, Thomas continued to work for SOS as a freelance consultant. He has re-joined SOS full-time in 2017 to help the business meet the targets set by the new parent company.
Kerry Alcock, HR Manager
Kerry is responsible for everything ‘people’ – From recruiting the best people for the company to managing employee benefits such as maternity, paternity, childcare vouchers etc. As well as working with managers on performance management and ensuring that employees have the skills to do their jobs effectively.
Prior to joining SOS, Kerry worked at Alton Towers Resort, part of the Merlin Entertainments Group for 14 years. Initially as HR Advisor, developing into a senior recruitment management role. This included the introduction of new HR tracking systems, salary reviews, bonus payments and a caseload of performance and management issues. She worked closely with colleagues to develop a caring and consistent approach to HR and recruitment.
Kerry has gained experience through working in HR for many years. She holds a certificate in Personnel Practice from Staffordshire University and is a qualified internal assessor for Investors In People. Kerry is also a qualified practitioner via Thomas International (psychometric testing) and maintains membership of the Chartered Institute of Personnel & Development (CIPD).